STEP 1

To click – place your order online, and the service centre will call you to arrange a collection slot.

To call - place your order by calling your nearest Call, Click, Collect service centre which can be found at /findadepot or via the Speedy App – the service centre will allocate you a collection slot.

To help us manage vehicle traffic and minimise waiting times, please arrive on time for your collection.

STEP 2

On arrival at the location, please park in the Customer Safety Zone which will be clearly signposted, and call your Speedy contact from your vehicle.

PLEASE REMAIN IN YOUR VEHICLE

STEP 3

We will bring your equipment out to your vehicle in the Customer Safety Zone*, and provide a demonstration of the equipment being collected if necessary from within the Safety Zone.

PLEASE REMAIN IN YOUR VEHICLE

  STEP 4

We will then move out of the Safety Zone to allow you to load the equipment into your vehicle.

  STEP 5

We will complete all the necessary paperwork on the service centre device, including photographing the equipment and your vehicle registration.

  STEP 6

We will confirm what has been collected with you and sign the service centre device on your behalf.

YOU'RE THEN GOOD TO GO!