At Speedy, the health, safety and wellbeing of our colleagues and customers is at the heart of everything we do. That’s why we’ve revised our call + collect process to enable us to resume collection transactions safely and within government guidelines.

 

STEP 1

To click – place your order online, and the depot will call you to arrange a collection slot.

To call - place your order by calling your nearest Call, Click, Collect depot which can be found at speedyservices.com/findadepot or via the Speedy App – look out for the stamp and the depot will allocate you a collection slot.

To help us manage vehicle traffic and minimise waiting times, please arrive on time for your collection.

 

STEP 2

On arrival at the location, please park in the Customer Safety Zone which will be clearly signposted, and call your Speedy contact from your vehicle.

PLEASE REMAIN IN YOUR VEHICLE

 

STEP 3

We will bring your equipment out to your vehicle in the Customer Safety Zone*, and provide a demonstration of the equipment being collected if necessary from within the Safety Zone.

PLEASE REMAIN IN YOUR VEHICLE

 

  STEP 4

We will then move out of the Safety Zone to allow you to load the equipment into your vehicle.

 

  STEP 5

We will complete all the necessary paperwork on the depot device, including photographing the equipment and your vehicle registration.

 

  STEP 6

We will confirm what has been collected with you and sign the depot device on your behalf.

 

YOU'RE THEN GOOD TO GO!

 

Thank you for helping us to keep servicing your needs safely.

*For larger equipment, it may be necessary to use forklifts or manual handling aids, these should be completed whilst maintaining social distancing and cleaning guidance.