Administrator
Location: Southampton, United Kingdom
Region: Lloyds British
Job Category: Administrative/Clerical
Business Unit: Engineering Services
Job Type: Full Time (Permanent)
Hours: 08:30- 17:00
A fantastic opportunity has arisen to provide administrative support to our Lloyds British depot which will entail ensuring that all procedures are adhered to within the administrative remit. This will involve handling incoming calls, accurate completion of paperwork including post, supporting the depot with meeting organisation, as well as remaining up to date with the hire and sale figures for the depot's equipment.
If you would like to join us at this exciting time please do get in touch.
What makes Lloyds British - A Speedy Business such a successful Company?
It's a question a lot of our rivals are asking, in truth there is no simple answer. We have gained our International industry leading reputation through an evolutionary process, acquiring invaluable knowledge and practical know-how for over 200 years. Lloyds British Testing current operation was created in 1812 and for over 200 years the name Lloyds British has been synonymous with the very best in lifting equipment engineering.
Today Lloyds British operates as one of Speedy Service's divisions, from a number of locations across the UK providing services to a wide range of clients.
- Sorting and distributing incoming post and organising and sending outgoing post
- Organising and storing paperwork, documents and computer-based information
- Photocopying and printing various documents
- Using a variety of software packages to produce correspondence, letters and documents, and maintain presentations, spreadsheets and databases
- Liaising with members of staff in other departments and external customers/suppliers
- Screening telephone calls, enquiries and requests
- Dealing with incoming emails and faxes
- Dealing with customer enquiries in a professional manner
- Responsibility for operation schedule maintenance, where required
- Answering the telephone and dealing with customers, as required
- Assisting with the organisation of booking meeting rooms and conference facilities
- Attending meetings where required, in order to take minutes of meetings
- Keeping the depot, and in particular the hire desk area, tidy at all times
- Wearing full uniform and PPE at all times
- Maintaining knowledge of the group’s equipment for hire/sale and activities
- Conducting additional ad hoc duties as may be required
- Following all company procedures and policies in company handbook
- Ensuring all relevant training has been attended
- Supporting and communicating effectively with the depot team
Essential:
- Customer service experience
- Organisational and communication skills
- Team working skills
- High level of integrity
- Ability to work effectively under pressure
- Customer handling and telephone skills
- Experience in using a variety of software packages, such as Microsoft packages
- Be focused, show initiative and have a good attention to detail
- Ability to juggle tasks and prioritise work
Desirable:
- Full driving licence
- Understanding of depot profit and loss and key depot KPIs
Lloyds British - A Speedy company, operates in a niche sector within Inspection and Certification with an aligned manufacturing business.
Our lifting engineering services encompass inspection, testing, NDT, operator training, design and manufacture, equipment sales and other associated areas. The lesson for others to learn here is there are no short cuts, you either know it or you don't. Our engineers are trained to the highest standard, LEEA certified.
LOLER, Puwer, lifting, equipment, service, maintenance, repair, lifting equipment, hydraulics, pneumatics, slings, engineering
.jpg)