A leading provider of lifting and equipment inspection services in the UK, Lloyds British, a Speedy business, has been providing specialist testing, inspection, maintenance, certification and training services for the lifting services industry for over 200 years.

We are looking for an experienced and knowledgeable Branch Manager preferably with a background in operational management, within the engineering industry, to manage our busy branch in Plymouth.

To have full responsibility for the branch, operations, and control of all aspects of the department activities and resources to ensure a profitable level of business is achieved and to develop the full potential of the market.

What you’ll need:

• Focus on customer and business development within local market.
• Developing new and existing business to its full potential establishing customer contact, focussing on sales development, and delivering customer and contract satisfaction.  
• Manage and develop the potential of all employees to ensure levels of competence to meet the operational and future needs of the branch.
• Ensure that employees are recruited, inducted, appraised and trained in accordance with Company Standard Operating Procedures and job requirements.
• Ensure that all customer enquiries are dealt with to the highest standard, and that all work is correctly planned, coordinated, and executed in the most efficient manner.
• Manage the physical resources of the centre to meet operational needs, to maintain all facilities in a safe and well-maintained condition, and to provide a pleasant and safe working environment.
• Ensure all Health & Safety and all other relevant legislation is complied with.
• Ensure that Technical and Quality Standards are maintained by all personnel
• Ensure all accounts and administration procedures are timetabled and followed.
• Hold regular meetings with all employees to ensure good two-way communication and to provide an opportunity for all employees to share in the development of a better service to our customers.
• Carry out other duties as defined by immediate supervisor within the capabilities of the jobholder.

In return we offer a competitive salary with contributory pension scheme, 26 days annual leave entitlement (plus bank holidays) company car or allowance, discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and service