Customer Service Coordinator

Location: Milton Keynes, United Kingdom
Region: Powered Access
Job Category: Support/Sales
Business Unit: Powered Access
Job Type: Full Time (Permanent)
Hours: 8.00 - 17.00


Summary

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

We have an exciting opportunity for a Customer Support Coordinator to join our customer services team (PSH Powered Access) The role will involve diary planning, scheduling engineers, arranging appointments with customers (telephone/email), quoting customers for maintenance contracts and repairs to their own equipment. Raising rental orders and POs, whilst taking front line phone calls from customers and suppliers.

What we offer:

  • 26 days holiday (plus bank holidays)
  • Discretionary bonus scheme
  • Life assurance
  • Pension Scheme
  • 95% discount on our products
  • Plus other Salary Extras/Discounts

What you’ll need:

  • Excellent organisational skills
  • Strong communication skills both verbally and written
  • Accurate administrative skills
  • Excellent customer service experience
  • Feel comfortable liaising between, customers, suppliers and engineers.
  • Adaptive and able to work under pressure.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.