Engineering Support Manager
Location: Erith, United Kingdom
Region: Lloyds British
Job Category: Engineering
Business Unit: Engineering Services
Job Type: Full Time (Permanent)
Hours: 08:00- 17:00
Ready to make that step up?
Lloyds British are looking for a passionate individual to join our busy team as a Engineering Support Manager .
As a Engineering Support Manager you will be assisting the day to day management in our branches, this presents a fantastic opportunities for you to progress in the business. With realistic expectations for the future, you can see yourself as Branch Manager or perhaps in field sales or other operational roles that may satisfy your career ambitions.
- Maximising the branch’s revenue opportunities, ensuring team work is driven to maximise our opportunities.
- Manage engineers within the branch, both operational and for their T&D requirements ensuring competence.
- Support sales/marketing by visits to customers and offer technical advice to promote Lloyds British
- Undertake site visits, surveys, thorough inspections, repair, and test, maintain and service a wide variety of lifting equipment and associated equipment both on and off site
- Undertaking of written risk assessments, method statements, safe systems of work, maintenance procedures for all site work on a daily bases, completion of work tasks and reporting of accidents/incidents
- Health, Safety, Environmental and Quality performance
- Ensure all safe systems of work are employed for service engineers and that high standards of health and safety in the workplace are maintained
- Assist in the recruitment, training and personal development process of all regional service engineers to meet the business existing and future needs
- Supervise the completion of all documentation as required for job tasks by service team members
- Dealing with customer enquiries and orders in a professional manner
- Demonstrate use of company equipment where required
- Supporting the Branch Manager and managing branch when unavailable
- Accurate completion of all paperwork and IT inputs
- Assisting the Branch Manager to promote employee motivation and development
- Conducting additional ad hoc duties as required by Branch Manger
- Driving operational effectiveness/efficiency through the use of operational dashboard; understanding the application of the key business metrics
- Have good communication skills and experience of working within a customer site
- Experience working in the lifting equipment industry
- Experienced working within a testing environment
- Experience of using heavy lifting gear or with a strong mechanical engineering background
- Competent in the inspection of lifting equipment in accordance with LOLER and PUWER.
- LEEA Qualification/s desirable
- Customer focused, able to demonstrate the ability to understand customer needs and can get things done.
- Excellent communication and organisational skills
- Ability to prioritise work load and work under pressure to strict deadlines
- Capability to take ownership and responsibility
- Ability to adapt to individual and operational change in a diverse and fast-paced organisation
- PC literate
Lloyds British - A Speedy company, operates in a niche sector within Inspection and Certification with an aligned manufacturing business.
Our lifting engineering services encompass inspection, testing, NDT, operator training, design and manufacture, equipment sales and other associated areas. The lesson for others to learn here is there are no short cuts, you either know it or you don't. Our engineers are trained to the highest standard, LEEA certified.
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