Location: Leeds, United Kingdom
Region: Trading & Direct
Job Category: Support/Sales
Business Unit: Hire Direct Operational
Job Type: Full Time (Permanent)
Hours: 07.30 - 17.00
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
As a Hire Controller, you will be at the front line of customer interaction, their main point of contact for all hires and queries, ensuring their every need is catered for and every question answered. You will liaise with all parts of Speedy, developing strong relationships and using your exceptional customer service skills to ensure timely resolution of queries and orders helping us to exceed customer satisfaction at all times. You will be joining the contact centre at an exciting time, helping to continue our growth and delivering first class customer service.
What you’ll need:
- Exceptional customer service skills able to interact effectively with customers both in person and over the phone
- Strong organisational and time management skills
- Desire to learn and expand product knowledge
In return we offer a competitive salary with contributory pension scheme, 26 days annual leave entitlement (plus bank holidays), discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services.