Payment Services Administrator
Location: Haydock, United Kingdom
Region: NSC
Job Category: Accounting/Finance
Business Unit: Shared Service Centre Purchase to Pay
Job Type: Full Time (Permanent)
Hours: 8.30am to 5pm
We are currently recruting for a Payment Services Administrator whose responsbilities will lie in ensuring that purchase orders, invoice transactions and supplier payments are posted accurately, on time and in line with Company policies.
Customer Focused
- Authorisation of purchase orders in line with SLA to ensure business area can meet their purchase requirements
- Notify relevant business area or supplier of invoice query within set time limits
- Provide support and relevant documentation to business area in order to resolve queries promptly
- Liaise with business and property department in order to maintain accurate information relating utility readings and property portfolio
- Build relationships with each business area and supplier base in order to ensure business continuity
- Support supplier base where possible during their transition onto Tradex (EDI)
Communication
- Provide business area with current and accurate information, keeping them informed at all times
- Liaise with and update Supply Chain Manager on status of key accounts
- Maintain contact with suppliers to ensure that they are aware of and have sufficient information regarding invoice disputes
- Regular meetings or conference calls with suppliers to keep accounts up to date and ageing queries to a minimum
- Updating suppliers and business areas on our improved processes (eg. Tradex/EDI) and ensuring they are brought on board
Dispute Management
- Ensuring purchase invoice transaction queries are reported to the purchaser/relevant business area in line with SLA
- Accurate query reason and supporting notes are provided to avoid delay of query turnaround time
- Regular contact with suppliers to ensure they are aware of and have sufficient information regarding invoice disputes
- Regular contact with business area to ensure prompt query turnaround time
- Statement reconciliation discrepancies are acted upon promptly ensuring accuracy of creditors ledger
Operational Excellence
- Actively involved in determining continuous improvement in all areas of the SSC
- Active participant in the review and improvements of Balance scorecards
- Establish and Maintain Data Quality
- To assist in any other duties as reasonably requested
Administration
- Prepare and send query reports to supplier or business area using Axapta and Excel
- Update urgent payment request log
- Various administration duties in relation to standing order payments to Landlords & utility companies upon new or vacated premises
- Statement recocniliation
- Preparation of GRNI reversal journals
- Ad-hoc reporting or updates as requested
Essential:
- Good Communication and telephone manner
- Committed and target / action focused
- Flexibility in all areas of the role
- Excellent Negotiation Skills
- Time management
- Excellent Interpersonal skills
- Capable of developing strong relationships
- High level of integrity and trust
- Ability to work effectively under pressure
- Good appreciation of Customer Service excellence
- Multi-tasker
- High level of integrity trust in department team
Desirable:
- High volume transaction processing
- Understanding of basic accounting leading up to and including AAT
- Confident in chairing supplier meetings to build relationships and resolve account queries
Technical Skills:
- Microsoft Office including Excel, Outlook
- Axapta
- Imscan (OCR)
- Electronic Invoicing (EDI)
Speedy Services is the UK’s leading service provider offering equipment for both hire and sales and associated services to construction, infrastructure, industrial and related industries.